Error when saving pptx with embed fonts
Getting this message when I try to embed fonts in my presentation with "only the characters used" option selected: "Some of your fonts cannot be saved with the presentation. Adobe Gothic Std B Bold General Failure"
I'm not using Adobe Gothic. I'm using "Rockwell" for the headers and "Lucida Sans" for the body. I've checked the fonts on all of the slides, master slides, handout, and notes masters, but can't see Adobe Gothic being used anywhere.
If I change the option to embed all characters the error goes away.
How can I make this error go away when only saving the characters used.
As others have suggested in the comments, there might be some phantom traces of Adobe Gothic somewhere in the presentation.
You may be able to remove them using the Font Replacement dialog: Go to Home on the ribbon, and in the Editing group click the little triangle next to Replace and select Replace Fonts.... You will then see a dialog box with all of the fonts that are currently being used in the presentation, and be given the option to substitute one font for another.
Select Adobe Gothic in the upper selection box, and Rockwell (or anything else you'd like) in the lower one. After clicking Replace, PowerPoint will remove any instance of Adobe Gothic from the presentation and replace them with your selection.
Once Adobe Gothic is removed from the presentation the error message should go away. My guess is that Adobe Gothic has a restrictive embedding permission, only allowing the embedding of the font in its entirety. This is why the error message came up when subset (characters used) embedding was turned on.