Adobe I - PNG export is not transparent and cannot be viewed in Photo Viewer


Question

When I export my image as a PNG file it does not come out as so.

When I view it in windows photo viewer the image is just black. If I import it to Paint the image comes up but it has a normal white background around it.

Can anyone help?

1
0
3/19/2016 4:46:00 PM

Look below for how you're saving and make sure you have transparency selected or checked.

File -> Export

Make sure Background Color is set to Transparent.

file export

File -> Save For Web...

Make sure the Transparency box is checked.

transparency setting save for web

1
3/18/2016 7:42:00 PM

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