Photoshop filter menu is greyed out


Question

Why is part of the menu greyed out? I need to access the blur gallery. The image is a .jpg. The mode is 8 Bits/Channel and RGB Color.

I'm on Mac OS X Yosemite running Photoshop Creative Cloud (2014.2.2 release).

enter image description here

1
0
4/15/2015 9:03:00 PM

Accepted Answer

If you can't figure out what's wrong and you don't mind losing all your settings, you can try resetting all of your Photoshop settings by:

Quitting Photoshop

Opening it back up while holding Command, Option, and Shift at the same time and holding them until Photoshop brings up the following question.

It will ask if you want to "Delete the Photoshop Settings File?"

Click yes

Then see if the filters work as expected.

1
4/15/2015 9:30:00 PM

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