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Should I mention rush fees in my quote?


Question

I've had a new client request a web site in 2 weeks. Not only I already find that pretty quick but I'm totally loaded so I charged a rush fee that I was comfortable with. I wrote the rush fee in my quote and figured that it would remind them to plan ahead of time for the next project. However, I also see there are downfalls to this as the client tried to negotiate (getting the rush fee lowered).

Do you write rush fees in your price quotes or do you just keep that to yourself and why?

2014/07/16
1
18
7/16/2014 9:17:00 PM

Accepted Answer

A rush fee is a premium. You are telling your client that you do not normally turn a project around this quickly, and the client is paying you to put aside other work and prioritize this project.

I would have no problem putting that into the quote and calling it what it is:

PROJECT ESTIMATE: $X,000
RUSH FEE: YY% or $YYY
TOTAL PROJECT ESTIMATE FOR DELIVERY ON DATE: $Z,000

However, as Scott points out, it's up to you to decide what constitutes a rush. If it's a situation where "this would normally take three weeks and I'm doing it in two," I would follow Scott's reasoning and build that into the quote without a line item. "This would normally take three weeks and I'm doing it in three days" would get a line item from me. Consider the client when making this distinction.

10
7/17/2014 10:02:00 AM

Yes, I would line-item a rush fee to make it very clear that they are asking for something above-and-beyond the norm.

And if you want to let them negotiate it, that's certainly up to you.

2014/07/16