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How does one reset Illustrator CS6 on Mac?


Question

My Illustrator is acting a bit buggy; more precisely, no selection is actually visible. Selected text isn't highlighted, looking for an anchor is like looking for a needle in a haystack, and finding a handle is a futile effort from the beginning. My thinking is that this could be resolved by resetting Illustrator's preferences; where some blogs and fora suggest that it's under Home Folder > Libraries > Application Support > Adobe > Adobe Illustrator CS6, I haven't found the preferences folder in that directory. Is there any other way to reset it, or fix the problem?

2013/11/20
1
5
11/20/2013 2:06:00 PM

Accepted Answer

Hold down Cmd+Option+Shift on launch.
You won't get any dialog or any visible sign prefs have been reset, but they have. The logic is, the AI team felt if you hold those keys down on launch, you know what you are doing and therefore didn't provide any direct feedback.

If you want to manually delete the prefs, you've got the wrong location. You need:
[home folder]/Library/Preferences/Adobe Illustrator CS6/

Depending upon what OS you are running, that Library folder may not be visible. So, choose Go > Go To Folder... from the Finder Menu. Type in ~/Library (that's tilde, forward-slash, Library) and the Library folder should open.

2015/06/19
5
6/19/2015 2:46:00 PM